FAQS

You asked, we answered

Need assistance? The team at Indian Festival Decor has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.

WHAT TYPES OF DECORATIONS DO YOU OFFER?

We specialize in a wide range of Indian festival decorations including rangolis, garlands, festive lights, and more. Each item is crafted to bring authenticity and joy to your celebrations like Diwali, Poojas, Holi and weddings.

HOW CAN I PLACE AN ORDER?

You can place an order directly on our website. Browse our catalogue, select your items, and follow the checkout process. If you need assistance, our customer service team is here to help.

DO YOU OFFER CUSTOM DECORATIONS?

Yes, we do! If you have a specific design in mind or need decorations tailored to your event's theme, please contact us to discuss your requirements and how we can meet them.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are shipped within 7-10 business days and arrive within 10-12 business days depending on the stock availability.

DO YOU SHIP INTERNATIONALLY?

Currently, we ship only to select emirates in the UAE. Please contact us directly for more information about international shipping options.

HOW CAN I MAKE CHANGES TO MY ORDER?

Orders once placed, cannot be modified. However, reach out to us and we can figure out an alternative solution.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept various payment methods including major credit cards, debit cards, and mobile payment options. All transactions are securely processed on our platform.

HOW CAN I CONTACT CUSTOMER SERVICE?

Our customer service team can be reached via email at enquiries@indianfestivaldecor, by WhatsApp at +971 55 680 5906. We are committed to providing prompt and helpful assistance.